For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

We are currently looking for a Production Control Manager to coordinate and maintain production schedules in our Panel Production Department. This position will work closely with the production and sales teams to ensure quality products are delivered in a timely manner.

What you will be doing:

• Create a daily panel production plan
• Schedule the production of stock panels according to inventory requirements
• Schedule the production of custom panels based on quoted shipment dates
• Coordinate machinery availability and manpower with Panel Team Lead to meet production requirements
• Manage the stock levels of standard panels
• Coordinate container shipments with branch warehouses
• Manage inventory levels of raw materials; including coil and sheet stock at Q-Lab and supplier warehouses.
• Coordinate outside processes, including: coil slitting, coil sheeting, chromate coating of coil and individual panels, paint coating of coil and individual panels, anodizing,
• Be capable of attending outside processing of metals for quality purposes.
• Assist the sales team with the Custom Panel quoting process. Utilize panel team resources and determine the best step-by-step panel making method.
• Plan all raw material purchase orders, including internationally
• Assist in the dispositioning of non-conforming materials
• Coordinate shipping / receiving logistics of metals
• Maintain production staff training matrix

What we are looking for:

• Bachelor Degree or equivalent work experience
• Excellent computer skills, especially Excel
• Experience with Accounting and Inventory Tracking software
• Solid understanding of manufacturing processes, preferably metal stamping
• Knowledge of metals or material science highly desirable
• Background in buying/planning of production materials

All the extras:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Retirement Savings (401K)
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Voluntary Life Insurance
• Company Paid LTD, STD and Life Insurance
• Excellent Compensation

About Q-Lab:
For more than 50 years, Q-Lab has been a global leader in manufacturing material durability testing equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our products and services.

About the Role:
We are looking for a second-in-command to support Q-Lab’s worldwide user-base and information network. The IT Systems Administrator owns and drives server administration, support tickets, IT projects, and anything else that improves our users’ computing experience.

Our mission is to make work-life productive for any Q-Lab employee who works with information technology. Your job would be to make a key impact towards that mission. We are looking for a high-energy and talented individual to drive our IT systems to the next level!

Reporting to the Network Systems Manager, you will be part of a team responsible for managing an international VPN data network with six locations around the world. We have approximately 225 internal users, 300 computers, and 40 servers.
This will be a hybrid role with 40% WFH.

Responsibilities:

• Install, maintain, and monitor server systems to keep availability high and performance consistent.
• Respond promptly to end user technical support requests. Resolve issues effectively and efficiently so that users can be as productive as possible.
• Solve complex workstation / server problems quickly and with expertise.
• Work with vendors to purchase, implement, and maintain equipment and services.
• Share knowledge and help other IT staff, accepting escalations as necessary.
• Identify issue patterns, determine root cause, and implement fixes to improve overall reliability.
• Works outside of normal business hours / on weekends as necessary to accomplish tasks that would be highly disruptive to operations, and to respond to emergencies.
• Rarely (0-2x per year) travel to other Q-Lab offices.

Desired Experience and Skills:

• Positive attitude, energetic, tackles tasks with a sense of urgency. You should love what you do!
• 5+ years’ experience supporting end users in a Microsoft Windows / Microsoft Office environment.
• 3+ years’ experience as an administrator responsible for corporate Windows Server systems.
• Working knowledge of Active Directory, Exchange, Microsoft SQL, Hyper-V, and IIS administration and troubleshooting.
• Strong desire to provide high quality customer service to our users.
• Strong problem solving process. Able to resolve new and difficult issues with systems. Draws on and applies ideas from past experience, internet knowledge sources, co-workers, and vendors.
• Clear verbal and written communication skills. Present technical concepts in a way that’s understandable to non-technical users.
• Flexible, can-do attitude. Willing to do whatever it takes to help the company win!

We offer:

• Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio.
• A Northeast Ohio Top Workplace environment – 9 years running!
• A proven track record of success.
• Excellent compensation package including year-end bonus and company-funded retirement plan.
• Comprehensive benefits: Health, Prescription, and Life.
• Vacation, Paid Time Off, and Holidays.
• Fun, friendly working atmosphere!

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

We are currently looking for a Technical Inside Sales Representative to help drive our global sales. This position will aid in the sale of products and service, develop relationships with strategic customers and provide sales support throughout the sales cycle.

What you will be doing:

• Become a technical expert on our product, their specifications, our capabilities, etc., and advise customers and our distributors on the most suitable solutions for their applications
• Create and follow up with customers and distributors on quotations for standard and custom products
• Handle all order/delivery/quality customer service questions and communications in conjunction with customer service and production teams
• Make recommendations to improve efficiency and profitability of our business
• Monitor and seek approval for all discount requests
• Support and help train our EU and UK sales specialists, as well as our distributors
• Draft and follow up on customer discount contracts to increase volume and profitability
• Collect and communicate market intelligence information regarding customers, applications, portfolio gaps, and competitors to the broader team
• In concert with the marketing team, develop and execute marketing campaigns to stimulate business
• Visit customers, trade-shows, and also host customer visits at the Westlake office.
• Identify and pass leads to the Sales Team on cross-selling opportunities for other Q-Lab products and services
• Create and maintain customer information in the database in CRM
• Provide management team with win/loss sales data on a monthly basis
• Understand and adhere to country specific coating restrictions

What we are looking for:

• Bachelor’s Degree, preferably in a science or technical field
• 5-10 years+ experience in an Inside Sales
• In-depth knowledge of the coatings industry, current applications, coating processes and future developments highly desired
• Diligence with administrative duties such as data entry

All the extras:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Retirement Savings (401K)
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Voluntary Life Insurance
• Company Paid LTD, STD and Life Insurance
• Excellent Compensation

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance